OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
178 ratings and 118 comments received in the last 90 days.
05 April 2024
George did an excellent job sorting out various options for us.
29 March 2024
I dealt with Christina Tufft and she was so helpful. She was very patient and explained everything really well.
26 March 2024
Very helpful and caring
26 March 2024
Christina was excellent
14 March 2024
Always felt welcomed
13 March 2024
Excellent service. Courteous, helpful and understanding of my area of needs in use of car. Very helpful.
10 March 2024
It was absolutely superb experience with MINI. Going through Jason at Group1 Brighton I was provided with exceptional service and ended up with a fabulous car. The vibe and enthusiasm from Jason just made the experience even more exciting!
08 March 2024
Good communication with the sales person. Generous test drive, at our leisure, in a Mini which matched our specification. Range of new cars for us to view. Relaxed handover with good explanation of the vehicles features.
03 March 2024
Extremely satisfied, it's clean, staff are super helpful, and you feel comfortable.
18 April 2024
Car was serviced in a timely fashion and I was kept updated througout.
18 April 2024
The guys looks after me well
17 April 2024
Excellent service from start to finish
14 April 2024
My car was booked for MOT on the way to the garage a warning light came on. I reported this and the garage found the brake fluid was low. I asked them to go ahead . I was charged for both but this should have been covered byprepaid service agreement
13 April 2024
Job carried out as expected
12 April 2024
Helpful, punctual , made the process really smooth , with good feedback, also squeezed in the MOT.
11 April 2024
All service was completed as originally advised
10 April 2024
Polite, attentive, listened, on time, effective and simple as possible.
09 April 2024
Professional and friendly.
08 April 2024
Again great service
19 April 2024
Very easy everything explained kept up to date