Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

3

If it weren't for the finance mix up (1b) I would have scored this 5 out of 5

03 July 2018

service

5

Tim the service manager is superb makes it a pleasure to go! Nothing is too much trouble for him!!!

28 June 2018

service

2

Service was fine

28 June 2018

service

5

Fantastic couldn’t be more satisfied.

24 June 2018

service

5

Friendly and efficient service both on the phone when booking and in the showroom. Beautiful new showroom has a lovely atmosphere.

15 June 2018

service

5

They responded quickly and were sure to keep me informed

14 June 2018

service

5

Everything was carried out on time.

14 June 2018

service

5

As above - no special requirements requested

13 June 2018

sales

5

Friendly and efficient

08 June 2018

service

4

Polite bunch. Had a few issues with the car since purchase but that’s unrelated to this scenario

06 June 2018

sales

4

The sales team were keen to get a deal that suited our financial needs

31 May 2018

service

3

Asked for a quote for dent on side. Was told this would be emailed. After emailing saying I still had not recieved - still no response?!

30 May 2018

service

5

5 stat because I can’t find fault with these guys

30 May 2018

sales

5

Josh Rayment was very helpful and friendly and always happy to answer any questions

28 May 2018

service

5

As above. A visit to Chandlers is an enjoyable experience.

25 May 2018

service

5

Again as per above plus the final cost was slightly less than indicated which was a nice plus.

24 May 2018

sales

5

Both the original sale and the post sale process was simple.

23 May 2018

service

1

Car booked in for a 12.30 waiting appointment Changed to a 2.30 by central booking?Appointment confirmation emails do not stelae a time

22 May 2018

service

5

Everything was done well and on time.

22 May 2018

service

4

It would have been full marks if I had received a call to say it was ready instead of me ringing to check.

20 May 2018

service

4

Car passed MOT

15 May 2018

sales

5

I had a new car and they kept me constantly updates as to where it was and when I would be able to collect it.

14 May 2018

service

5

prompt good value resolution of problem

13 May 2018

service

5

Collected and delivered all done, and cleaned. Deliverers were very friendly and polite.

12 May 2018

service

2

I had the car cleaned and when collecting the car it had two chips on the wing , small marks on the bonnet and scratch marks on the drivers door. The never do a food job of cleaning but this time caused damage.

11 May 2018

service

5

I got exactly what I needed in terms of service and advice

11 May 2018

sales

4.5

Slight issue with my name on some paperwork, it is not a huge issue to resolve and Josh was very helpful when trying to find appropriate solutions but it did cause some additional anxiety nonetheless

10 May 2018

service

5

Car was picked up and delivered to my home and serviced well.

09 May 2018

service

5

Easy drop off procedure Efficient friendly staff Mini valet on car

09 May 2018

sales

5

I was looked after very well and your sakes lady was really helpful

09 May 2018

sales

5

Added value: replacement car was arranged by Alexia up till the moment our new car was ready.

03 May 2018

service

3

Requested a quote from the Bodyshop and never received it on a bump side of right side.

03 May 2018

service

3

I took a day off work to travel down to Brighton to have something done with the service team. On arrival I was told the part hadn't arrived. They agreed that they should have checked the day before and let me know so I didn't waste annual leave.

02 May 2018

service

4

It was done efficiently, and I was particularly pleased that a free valet accompanied the MOT.

01 May 2018

sales

5

The sales team are a pleasure to do business with. I took a number of non mini cars for test drives and the sales teams are just awful! It’s an experience even just buying a mini, and I got the cup and saucer I wanted for ages! Ashley Josh are great

01 May 2018

service

5

Job was completed as needed and promptly

01 May 2018

service

5

Always friendly welcome and efficient service.

27 April 2018

service

4

Recall was actioned but roof developed a fault we discovered as we left

26 April 2018

service

4.5

Very impressed that they picked up my car and with the professionalism of everyone at the service centre at Chandlers Brighton. Very dfferent experience from sales.

26 April 2018

service

5

The recent service was undertaken on time to our appointment. The outcome of the service was explained, identifying any future potential areas that will need attention.

25 April 2018

service

5

Been coming here for 15 years and service has always been first class

25 April 2018

service

5

Quick service.

25 April 2018

service

5

Appointment was made by email, quick and easy. They where ready for me when I arrived and completed within the timescale given.

25 April 2018

service

4

Very satisfied. Staff were friendly and I didn’t have to wait long to retrieve my car.

21 April 2018

service

5

The Chandlers after-service team is consistently efficient + helpful. The latest thought I had was that they invariably demonstrate mastery of the art of keeping happy both customers and those undertaking complex tasks for them.

18 April 2018

sales

5

Everyone in the showroom was informative and helpful and the whole process was a painless experience.

18 April 2018

service

4

Services used to be accompanied with a full valet. The car wasn't even washed on the outside properly & was just generally a bit shoddy

17 April 2018

service

5

Friendly staff. Efficient staff.

16 April 2018

sales

5

Does all it says in the brochure

15 April 2018

sales

5

Very straightforward

14 April 2018