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Customer Reviews.

service

5

All the staff that dealt with us were very politeand professional

10 April 2018

service

2

When booking the servicing & MOT , I'd specifically asked for the car to be brought back home by 5 pm as I was going out . This was agreed . The car was however not brought back till 6 pm and I had to chase by phone .

08 April 2018

sales

5

My nearest MINI centre is in Crawley, but I chose to go back to Chandlers at Portslade because they have never let me down, they look after me, they are always friendly and they give me good service and I believe they gave me a good deal!

05 April 2018

service

4

They even cleaned the inside of a very dirty (muddy dog) car!

04 April 2018

service

5

No problems

04 April 2018

service

5

Work completed and car picked up and return ed

03 April 2018

service

5

Faultless service, attention as well as sales.

03 April 2018

service

5

Took car fixed it and returned it looking immaculate.

03 April 2018

sales

5

Lovely car. Great service from Adam O'Sullivan our sales executive.

03 April 2018

sales

4

disappointed wasnt told that the luggage area would not have a flat bottom

03 April 2018

service

5

Got what we came for in acceptable time

03 April 2018

service

5

Tim in the service department was great as always. Professional, friendly and kept me updated as the work took place. Was great to see Emma too who had helped previously supply a few of my Minis in the past. Great dealership.

03 April 2018

service

5

Good service from reception personnel.

02 April 2018

service

5

Very professional ans was waiting time was what agreed

02 April 2018

service

3

We had booked the car in for service and to investigate why the stop start wasn’t working and we still don’t have it working

02 April 2018

service

5

Just really very good. H

31 March 2018

service

5

Very easy. Good job done. Friendly staff. Completely satisfied.

31 March 2018

service

5

Fast efficient service which I appreciated as I waited for my vehicle on site.

29 March 2018

service

5

my Car had a leak and I phoned up for a repair, my mini was swiftly dealt with and returned polished and gleaming with repairs complete.

29 March 2018

sales

5

It was a lovely centre. We were greeted and asked a few times if we would like refreshments. Other car show rooms we went to certainly didn’t even welcome us.

27 March 2018

sales

5

A really well thought out and hassle free process

27 March 2018

service

5

Very happy with the service

26 March 2018

sales

5

Adam O'Sullivan is a real asset to Chandlers Mini Brighton! He delivers over and above, but is never pushy or overbearing. Adam really went the extra mile with this order, and i'm 100% happy with the Car and level of service i received.

24 March 2018

sales

5

Highly trained and efficient staff and great coffee

21 March 2018

service

5

Chandlers Brighton are the only people I trust with my MINI. I have a different MINI dealer far closer to me but will only bring my MINI here.

20 March 2018

sales

5

Completely Satisfied sums it all up!! I was completely & totally satisfied with the car, the purchase, the test drive experience, and the customer service!! A great experience all round! ALEXIA HOLLAND was FANTASTIC

20 March 2018

sales

5

This is the second MINI I have purchased from your Dealership, because I am very happy with the service I receive, nothing is a problem, very helpful, everything is explained, all questions are answered however daft you might think they are

19 March 2018

service

5

Times were kept, contact remained during the MOT and service, very professional.

19 March 2018

sales

5

The car arrived very quickly and the order process was extremely simple.

15 March 2018

service

5

I found the video made by the service engineer very informative and I could see the damage for myself. It proves that you are not being ripped off!!

15 March 2018

service

5

Because I’m completely satisfied

13 March 2018

service

5

Chandlers were able to accommodate my dropping of the car earlier than expected on Friday, for a Saturday service, with loan car available. A slow puncture was repaired at no charge (when I expected to have to buy a new tyre).

13 March 2018

service

5

Job done well

12 March 2018

service

5

Dealt with all matters and kept me informed of progress.

09 March 2018

service

1

Either the fault was not adequately communicated or it was not taken seriously or not properly investigated. I am now travelling but will have to repeat the exercise of describing the fault and perhaps even demonstrating it in order to get it address

09 March 2018

sales

5

For the reasons given above and the fact that the Chandlers Brighton sales personnel are professional and friendly.

09 March 2018

service

5

I appreciate the collection and drop off service, the drivers are always friendly and professional, and the service staff are brilliant and keep you up to date with the repairs required on your car.

07 March 2018

service

5

Kept me informed about service

06 March 2018

service

5

Great customer service, excellent at accommodating all my needs at short notice, extremely polite and cheerful staff

28 February 2018

service

5

The issue was fixed straight away, no roundabout answers given

27 February 2018

service

5

They advised me on what was required and gave me the information to correct the situation

27 February 2018

service

5

Good job done

27 February 2018

sales

5

It all went according to plane! Car was ready for me to pick up on the date and time we had arranged 2 weeks before

26 February 2018

service

5

They did what they said they would and more

26 February 2018

service

5

This was a good result as the car was attended to while I waited. It came on a pick up truck and I expected to be taking the bus home and driving a replacement car the next day. I drove the Mini home just an hour or so later.

23 February 2018

service

5

Brilliant as always

23 February 2018

service

5

Always friendly, helpful and knowledgeable, lovely atmosphere

21 February 2018

service

5

Quick and efficient - and a clean car!

20 February 2018

service

5

Made late app 10.30 and the car was ready when they said it would be washed and cleaned etc.

20 February 2018

service

5

Did the job and clean d car inside and out as well

14 February 2018