MINI

"They were exceelent kept me informed about the progress of the car and detailed explanation of the car and interior when picked up"

"This is the 3rd mini I have bought from Emma Farley, she is excellent, wouldnt consider anyone else"

"Intitally the staff were very helpful, but once we signed, the meetings became more cold and inflexible. I felt more like a sales target then a valued customer."

"Could have done with further information on where my car was in the delivery process."

"Friendly, helpful and lots of refreshments"

"I was mostly happy with my experience but was kept waiting for 45mins for a test drive that had been organised as the car was not available, and was pressured to sign the contract before having driven the car I was considering purchasing."

"excellent friendly professional service. Thank you"

"excellent. Adam was 1st class, as was the whole procedure"

"Tom was especially helpful."

"Although the problem took a while to fix the communication and general service from Paul was superb, in particular with regards to the quick response to any of my calls that he could not take immediately."

"Extremely happy with the level of service from whole team. I must mentioned that Paul Service Manager was out standing with the level of contact and updates and going the extra distance to help during the process."

"Quality of work good but customer service appaling. Told the car was being seen to on saturday, not seen until Tuesday, car less"

"My car was in for a service and rear brake change whilst I waited. I was there nearly an hour longer than originally advised pretty much writing off my morning."

"Quite satisfied with them"

"No courtesy car offered"

"I found some of the staff rude. They do not return calls."

"Everyone is so friendly and helpful. I would score top marks but because the issue remains I cannot."

"The servicing staff there are the best I have encountered."