All went according to plan
All went according to plan
Professional service, kept up to date and signed up to a service plan
Everything was done as asked
Josh my mini salesman was brilliant, made it completely stress free and kept me updated from start to finish. Very pleased with the service
Booking process was straightforward, location was easy to find and convenient for the station. Service book was stamped, incar service indicator reset, car cleaned - previous service garages have forgotten these tasks. Staff were efficient and friend
Very satisfied, never had a problem with that
Jack is incredibly conscientious, organised and efficient. Thanks to him alone my JCW was all sorted. He is a real credit to Chandlers!
All great. I only wish there were more courtesy cars available
Car came back washed and clean. Seems to go better than before the service.
Friendly efficient service as always
It was a pleasure to deal with Stephen at Chandlers. He was very professional; offering good help and advice without being over pushy. He also kept me fully updated whilst waiting for the delivery of my new mini.
Could not have been looked after better.
The service and follow up was perfect
Excellent service and transparency.
Technician did an excellent CIT now and advised on replacing tyres in an impartial manner
Very professional and happy with the service
Effective and efficient service
Pleased with overall process and receiving car and the car in general.
The service advisor Gareth was exceptional I'm his commitment to ensure everything was completed promptly and completely understood the complexity of additional input that was needed for an autistic customer
Josh Rayment is an asset to Chandlers MINI Brighton! He's very knowledgeable about all aspects of the cars themselves (features and functions) but also anything else that makes the process smoother. I couldn't have wished for a nicer experience!
Matt Clare, my contact at Chandlers Brighton, was able to ensure that my Mini was returned to me after the MOT/service as soon as possible and before the scheduled time. His customer service was exemplary.
ease of check in and I was kept informed about the progress of the service
I was able to check in on line and was assisted when dropping off my car.
this dealer ship will go the extra mile your allways made to feel welcome....
Everything was great
Because the care Snd attention given to me during my deciding to buy a mini was excellent
The team couldn't have been more helpful and they kept us updated throughout the sales process. Josh the sales representative was first class and very responsive he is a real asset.
Flexible, knowledgable, helpful and great communication. Hard working. Jack was super.
I was completely satisfied with Brooke but there were some finance issues which held us up at collection. The follow up after this was excellent though
Felt like I was getting a great service, deal and vehicle.
Everything went like clockwork
Easy quick drop off as I started work when you open.
Excellent customer service from Stephen Dimmer. Very helpful. Always available. Stayed in contact through the whole process and has contacted me since the sale to make sure I am happy. Stephen is very personable and professional.
An extremely easy process. Very friendly, helpful and quick.
Always helpful, courteous and professional
The purchase and delivery process was perfect
Good communication and service delivered efficiently and without any issues
All my questions were answered satisfactorily, and the staff made the whole thing a nice experience
It was a complete pleasure from start to collecting the car.
Brooke was amazing and really made my experience with Mini. She was easy to talk to, listened to what I wanted and needed and provided a great service!
Adam really listened and matched up my wants and needs
Really helpful, flexible and knowledgable
There was nothing more anyone could have done for me.
Everything we were expecting was how it was.