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Customer Reviews.

service

4

Chandlers seemed a bit reluctant to come and collect the car.

11 June 2019

service

5

Full service and actually asked if I was happy for them to clean the car as well !!

11 June 2019

sales

5

Alexia Holland at Chandlers Brighton Mini was very helpful, informative, and gave me the best advice and assistance with all the extra work on the old and new car. Ask for her if you're buying a Mini from Brighton.

11 June 2019

service

5

This time they didn't scratch my car

10 June 2019

service

5

Staff where polite and car was seen on time

09 June 2019

service

5

Everything was done on time

05 June 2019

service

4.5

Always good service

31 May 2019

service

4

Service was ok but unfortunately couldn't locate the intermittent rattle

28 May 2019

service

1

The dealer was nice when I bought the car, but showed poor performance dealing with the warranty issue. The issue is not solved and it is not going anywhere forward. No one is taking initiative and just blaming other people. Very disappointed.

28 May 2019

service

5

Had issues with steering wheel and horn and everything was rectified by replacing the wheel at no cost to myself. That's why I always buy mini I may pay extra but in the long run it's worth it

28 May 2019

sales

4

I was pleased but just little disappointed having to wait longer than Anticipated .

28 May 2019

service

3

There was confusion over the time of my appointment which was booked on line for 10.30 but I had a phone call the day before saying appointments were "on the hour" so I arrived at 10 to find I was expected at 10.30 !!!! - carried on below

25 May 2019

service

4

except for the cost all very painless

24 May 2019

service

5

Very helpful and courteous

24 May 2019

service

5

They explained in easy terms how my mini had failed its MOT and assured me it wasn't my fault. Just one of those things, probably caused by potholes or something flying up from the road. I was kept informed while the car was being fixed.

23 May 2019

service

4

Report of work done was not fully explained.

20 May 2019

service

5

Quick and very efficient

20 May 2019

service

3

Difficult to park when dropping off car

18 May 2019

service

5

Excellent

17 May 2019

service

5

Good all round service

12 May 2019

service

5

The service was undertaken to the agreed timescale. The reception staff were friendly and made you feel like a valued customer.

08 May 2019

service

5

Adam Boon, was easy to buy a car from.

06 May 2019

service

5

Because i have no complaints

30 April 2019

service

5

All work completed as promised.

30 April 2019

sales

4

One star knocked off as the car was factory ordered and the factory added the wrong trim to the car

28 April 2019

sales

5

Great service and quick delivery

28 April 2019

service

4

Availability

23 April 2019

service

1

See above about car being damaged AGAIN

22 April 2019

service

5

I always receive an excellent first class service

19 April 2019

service

4

My used car was returned for some work as agreed and looks even better

19 April 2019

service

4.5

THE SERVICE WAS ARRANGED COMPETENTLY AND CARRIED OUT PROMPTLY. I COULDN'T ASK FOR MORE.

18 April 2019

sales

5

Although delivery problems, Alexia Holland saved the day - she's fabulous. I will send an email to you as she should get a recommendation for her amazing customer service skills.

15 April 2019

service

2

I sought an alternative to the very expensive alloy wheels that I purchased with the car, having lost five tyres to pot-holes. I wasn't offered an alternative and am currently shopping around for something else

14 April 2019

service

5

My car was serviced very quickly (within 90 minutes) and while I waited.

14 April 2019

service

5

Efficient and friendly .

13 April 2019

service

5

Good service

09 April 2019

sales

5

outstanding a great dealership and a great team at Chandlers at Brighton

09 April 2019

sales

5

Alexia did a brilliant job of actively listening to my needs and creating solutions that suited me. She worked hard to get me a great deal and made the whole purchase and handover experience really enjoyable and memorable. Thank you so much Lexi!

09 April 2019

sales

5

All very professional nothing was to much trouble at point of sale, we were fully informed of all aspects of our purchase.

08 April 2019

service

3

Car went in the day after a tyre pressure warning appeared. Warning remained after service telling me that warning was not spotted. Service usually finished with clean/hoover but not this time. And offer to collect and return car not made this time.

07 April 2019

sales

5

Delighted with new car. Love the support and relationship with Brighton Mini at Chandlers.

06 April 2019

service

5

Welcoming and professional, everything was explained and dealt with quickly.

06 April 2019

service

3

Didn't listen to the problem raised and not resolved. However, in other ways very helpful

05 April 2019

sales

5

Lexie was very helpful and having a car to try for the weekend cemented the deal for us

02 April 2019

service

5

Staff are always friendly and helpful. A convenient venue for us.

02 April 2019

service

5

Good service all round

02 April 2019

service

5

From cradle to grave the service is spot on. On this occasion I must commend Bronwyn who dealt with me, she has natural ease about her & a very friendly professional manner.

01 April 2019

service

5

What's not to like.

01 April 2019

sales

5

The options available were very well explained and demonstrated.

01 April 2019

sales

4

Friendly. Knowledgeable. Welcoming.