No issues at all
No issues at all
The service this time was above and beyond what I have experienced previously at the dealership.
Due to covid most contact over the phone and email which suits me.
I am perfectly satisfied with the service I was given, and the price was much less than I thought, as my service pack was not included into the price.
Steven Dimmer is an excellent salesman, guiding me through all the procedures, it is a fantastic purchase experience
Short video of the tech explaining exactly what he had done which was a nice bonus to someone who knows very little about cars.
Given Covid restrictions it was very straightforward
All great Friendly/helpful salesman
Brooke was excellent very good.
Everything went smoothly and efficiently.
1)There was only a small bill for the oil. 2)the car was ready much quicker than expected 3) it was cleaned inside and out 4) I was informed all the way through the process
Prompt, delivered car back early, excellent Covid procedures.
Brilliant customer service
Easy to book , advised on further work and price , given a quote.
Efficient and explain things well. Especially Mark Pope who is extremely patient at explaining what need doing.
Very helpful staff and a very shiny mini!
The centre was comfortable and sleek and I was offered refreshments. The car was bright round for me and the whole thing took less than 30 mins
Good Communication regarding repair work and regular updates.
Everything went smoothly (as it usually does here!)
It is my daughter's car and she was treated very well by all staff and not taken advantage of.
The process was as seamless as possible in spite of lockdown and any questions andd queries I had were answered promptly.
Friendly service, efficient ...Josh had done what he said he would.
It was all very efficient.
Did the job well
Everything was done on time and the car was cleaned before being returned to me. First class
Great service! Very happy with the new car and handover process
Car ready before expected and felt fully informed throughout
Easy to use self check in. Staff were there in case you needed help. I was kept informed throughout the day. Can't fault my experience at all.
Cos everything went well and I was kept well informed
Was so easy to do business. Friendly and pain free
I have purchased my last 2 Minis from Chandlers Brighton and I have been very happy with the service provided and I hope to purchase my next Mini from Max
I was kept up to date with the the car's manufacturing and when I would be able to pick it up
Josh Rayment is a credit to Mini and Chandlers and so great to deal with
Simple process. Good communications from both dealer and Mini.
Everything was made very easy despite covid restrictions and I felt very looked after and valued as a customer.
Hassle free, no chasing needed and everything sorted for me!
I purchased the Mini during lock down, so the process was restricted. Despite this, Stephen made it straight forward and was very in tune with what I was looking for. The car arrived ahead of the anticipated date, and the hand over was very smooth.
The process was as easy as could be, everything expected was delivered as promised
Excellent customer service from Josh Rayment. Superb!
Customer service is very good
Swift and efficient. Covid secure environment.
From start to finish there were no issues and everything was dealt with quickly and efficiently
Everything went smoothly
Confusing start. Having to fill in a questionnaire, having already done so at home.
As we were unable to sit in the car before we actually collected it, it was difficult to say whether it would be alright for us
Kept informed with the progress of the service and very upfront with the cost involved.