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Customer Reviews.

service

3.5

Well communicated with and expectations set throughout the service.

07 September 2020

service

5

No problems

30 August 2020

service

3

I was given a phone call when my car was done by a friendly sounding gentleman.

27 August 2020

sales

5

COVID made things slightly more tricky but everything was handled quickly and efficiently over email

20 August 2020

service

5

Kept informed on progress was not pushed into upselling

20 August 2020

service

5

It's worth the drive from Dorking for the great service I've always experienced with this garage. Staff efficient, friendly, and professional.

17 August 2020

service

4

Good service well explained

17 August 2020

service

5

very happy with the service and feel confident that things have been done properly.

15 August 2020

service

5

Good service

14 August 2020

service

5

No complaints.

12 August 2020

sales

5

Completely happy with every aspect

12 August 2020

sales

5

Easy process, great communication and the sales rep was spot on. Managed to get a cancellation GP car, on site, transferred to my name.

11 August 2020

sales

5

good customer service

11 August 2020

service

4

All taken care of

10 August 2020

service

5

Everything worked well, from booking to the actual service itself and the contact both before, during and when I collected.

08 August 2020

service

5

Competent, professional service

23 July 2020

service

5

Easy, very well explained, top class service

23 July 2020

service

5

We were extremely satisfied as usual by the service we received.

20 July 2020

service

5

Quickly and professionally adapted to Covid restrictions and still offered service for MOT

19 July 2020

service

5

THE STAFF ARE HELPFUL AND CAL OR TEXT ME, ITS CLOSE TO WORK AND I CAN LEAVE MY CAR AND GO BACK TO WORK.

19 July 2020

service

5

Really straight forward good customer service

19 July 2020

service

5

No problem

19 July 2020

service

5

Got my car in quickly, carried out work and kept me updated

19 July 2020

service

4

Dealt with speedily and efficiently

16 July 2020

service

5

Very simple process, checked the part required with parts department, they ordered it and sorted out the painting of it, then they texted me to advise that the part was ready for collection. Couldn't have asked for more.

15 July 2020

service

5

Everything was so easy and organised well.

13 July 2020

service

5

Just did everything i wanted you to do to look after my car - and it is spotless!

13 July 2020

service

5

Comfortable and convenient

13 July 2020

service

5

It was quick and easy to book. The staff were true to their word and contacted me as soon as it was finished. It was all so easy.

12 July 2020

service

5

The staff were so friendly and professional, the work carried out was efficient and I was kept informed the whole time.

12 July 2020

service

5

Even in these difficult times it was easy to book and to check in. The work was done efficiently and my car was very nicely cleaned.

11 July 2020

sales

5

Everything went smoothly, and even during the interruptions because of the lockdown we were kept informed of progress.

11 July 2020

service

5

All sorted

11 July 2020

service

5

Loan car given. Video from mechanic. All work complete in good time

11 July 2020

service

4

Did what I wanted

11 July 2020

service

5

Convenient

11 July 2020

sales

5

I always receive prompt and friendly service

07 July 2020

sales

5

Because even in a difficult period the sales staff were professional courteous and knowledgable.

03 July 2020

sales

4

The service during the test drive prior to purchase was excellent- nothing was too much trouble. The handover was also very good given the challenging times given lockdown.

29 June 2020

sales

5

Just very good customer service, the delivery was delayed but that was due to COVID an obviously no ones fault. I was surprised I got it so soon after car showrooms opened.

28 June 2020

sales

5

We were offered a courtesy car when our new Mini was delayed due to coronavirus. Very helpful