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Customer Reviews.

service

5

great customer service - easy pick-up and drop off. Maybe don't be earlier than the agreed time :-)

06 January 2020

service

4

Quick and easy to deal with. Car is cleaned but not the best job

05 January 2020

sales

5

Salesman Adam was excellent in finding the right car

03 January 2020

service

3.5

Car failed service because of slit in one tyre and the garage had to order this in and keep the car another 24 hours.

02 January 2020

service

5

Very helpful team

01 January 2020

service

4

Very good customer service, don't have to wait to speak to people on the phone/in dealership. Lovely clean car to take home.

29 December 2019

service

5

Polite knowledgeable staff work done as per estimate

28 December 2019

sales

5

Excellent service and coffee

23 December 2019

service

5

Friendly, efficient. Job well done.

22 December 2019

sales

5

Great overall experience.

19 December 2019

service

5

Efficient service

18 December 2019

service

3

When I collect my used Mini purchase, none of the work that was agreed before I purchased the car had been done. I had to return the car for it to be rectified.

17 December 2019

service

4

All done according to plan

16 December 2019

service

4

Again, Chandler's are fine and the repair was done nicely. Would have been nice to have a courtesy car but none was available.

16 December 2019

service

5

Everything was done on time

14 December 2019

service

5

No problems

13 December 2019

service

5

Very happy

13 December 2019

service

5

The Fault reported - warning light showing up - was fixed promptly

11 December 2019

service

5

Mini always kept me up to date with the progress of my car even when having the service too.

11 December 2019

service

4.5

Good value for money. Very courteous.

10 December 2019

service

5

Because the car is being looked after and I like that the car is washed and cleaned when returned and this is included with the service. A nice extra.

09 December 2019

sales

5

very good customer care a great team in Chandlers

09 December 2019

service

5

nothing to fault ! Quick, helpful staff , easy

09 December 2019

service

5

Friendly and efficient service so far every time.

09 December 2019

service

5

Completed work while I waited

04 December 2019

sales

5

As previously said, it all went smoothly.

04 December 2019

sales

5

Our service rep Luke was courteous, pleasant and thorough.

03 December 2019

sales

5

The salesman was kind and helped me with my questions he also helped me become familiar with the satnav system showing a level of patience as I am 70 and needed a helping hand but he wasn't condescending which I really appreciated

03 December 2019

service

5

serving & repair requirements have been carried out to our satisfaction. The policy regarding puncture repairs does not meet our requirements

01 December 2019

service

3

The car had not been hoovered and I was charged for a windscreen refill when the reservoir was full,I had filled it the day before.Also on checking the oil level the oil looks black and dirty but I can only trust chandlers that it has been changed

01 December 2019

service

5

Great staff, friendly, knowledgable and happy to chat.

26 November 2019

service

5

Fantastic communication and warm friendly staff.

23 November 2019

service

5

I expected they would need to order part and keep car overnight - was ready early next morning.

22 November 2019

service

5

All done on time!

21 November 2019

service

5

Everyone's very efficient and nice

18 November 2019

service

5

very good...

18 November 2019

service

5

Knowing whatever is necessary will be done

17 November 2019

sales

5

Sales team Max was very helpful Professional & friendly service One negative thing I was a little disappointed that when I picked up my new car it was showing battery fault which I was told was normal with new cars!

17 November 2019

sales

5

All went to plan and got the car I wanted very quickly

12 November 2019

sales

5

Everything went smoothly

11 November 2019

service

2

service light not cleared

10 November 2019

service

5

Like I said before good efficient service.

10 November 2019

service

4

Took car to garage and said I needed a small repair.When I took the car in a week later they said I had to bring the car back another day as they hadn't got the spare part.Why didn't they order it when I booked the car in?

09 November 2019

sales

5

Alexia

07 November 2019

sales

5

Josh Rayment was an absolute pleasure to deal with. He was generous with his time and attention, and explained everything extremely clearly. The hot chocolates for the kids was a particularly nice touch!

04 November 2019

service

1

As I said, the team made up for it, but they had to as I made a lot of noise, figuratively speaking, regarding the poor attention to detail and the poor customer service

03 November 2019

service

5

As above

31 October 2019

service

4

I would have given 5 stars if you had made sure the warning re: tyre pressures was cleared.

31 October 2019

service

3

Wasn't advised when car ready. Message sent but not received

29 October 2019

service

4

Easy to book Easy to park